When processing reversible payments it's extremely important for merchants to be notified of all critical events as soon as possible. Notifications of payment reversals (Card chargebacks / ACH returns) are as critical as any events when processing.
It is the responsibility of Circle customers to ensure they are setup correctly to receive all applicable risk related notifications for payment reversals.
There are two primary methods for identifying payment reversals;
Create an applicable notification subscription
Utilize applicable Endpoint to get list of payment reversals
Create a notification subscription for chargebacks
Use the chargeback endpoint to get a list of chargebacks.
Updated about 2 months ago