Reset Account Pin Code

This guide outlines how to enable a user to reset their PIN code. Note users must know their original PIN code to reset it. Otherwise, they must follow the Account Recovery flow outlined in this guide.

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Caution: If a user loses both their PIN code and the answers to their Security Questions, they will be permanently locked out of their account, losing access to all of their wallets and assets.

1. Run Sample App

Once you have the iOS or Android sample app setup locally you will then

  1. Run the simulator
  2. Acquire an App ID from the developer console wallet configurator
  3. Add the App ID to the sample app

2. Acquire Session Token

Next, you will need to acquire a session token. To do this, you will make a request to thePOST /users/token using the previously created userId in Step 1. The userToken is a 60-minute session token used to initiate requests requiring a user challenge (PIN code entry). After 60 minutes, the session expires, and a new userToken must be generated via the same endpoint.

From this response, you will acquire the encryptionKey and userToken which you should provide in the respective sample app fields. Additionally, you will use the userToken in Step 2.

curl --request POST \
     --url 'https://api.circle.com/v1/w3s/users/token' \
     --header 'accept: application/json' \
     --header 'content-type: application/json' \
     --header 'authorization: Bearer <API_KEY>' \
     --data '
{
  "userId": "2f1dcb5e-312a-4b15-8240-abeffc0e3463"
}
'
{
  "data": {
    "userToken": "eyJhbGciOiJSUzI1NiIsInR5cCI6IkpXVCC9.eyJkZXZlbG9wZXJFbnRpdHlFbnZpcm9ubWVudCI6IlRFU1QiLCJlbnRpdHlJZCI6IjRlMDdhOGM5LTIxOTAtNDVlNC1hNjc0LWQyMGFkNjg4MWI3YyIsImV4cCI6MTY5MDU1MjcwNywiaWF0IjoxNjkwNTQ5MTA3LCJpbnRlcm5hbFVzZXJJZCI6ImQ2ZjkzODliLWQ5MzUtNWFlYy1iOTVhLWNjNTk1NjA2YWM5NiIsImlzcyI6Imh0dHBzOi8vcHJvZ3JhbW1hYmxlLXdhbGxldC5jaXJjbGUuY29tIiwianRpIjoiMmE0YmJlMzAtZTdkZi00YmM2LThiODMtNTk0NGUyMzE2ODlkIiwic3ViIjoiZXh0X3VzZXJfaWRfOSJ9.dhfByhxZFbJx0XWlzxneadT4RQWdnxLu3FSN9ln65hCDOfavaTL1sc4h-jUR8i4zMmfdURw3FFcQIdSbm-BUg6M7FP_fp-cs9xBbNmRZa31gMd1aKdcajJ9SvlVrfUowYfGXM3VcNF8rtTFtW-gk1-KzU4u10U35XXbbMcW1moxE0Rqx_fKotDgk2VdITuuds5d5TiQzAXECqeCOCtNoDKktMkglltbnLxOaRl2ReZjGt-ctD2V0DbYNO4T_ndPSUDI6qD7dXQRed5uDcezJYoha3Qj3tFGBglEnox2Y6DWTbllqjwmfTGrU8Pr0yz4jQz7suGwmiCzHPxcpYxMzYQ",
    "encryptionKey": "Tlcyxz7Ts9ztRLQq5+pic0MIETblYimOo2d7idV/UFM="
  }
}

3. Initialize PIN reset and Acquire Challenge ID

Make a request to PUT /user/pin using the userToken returned from Step 1. This call returns a challengeId, which is used with the Circle Programmable Wallet SDK to have the user reset their PIN code.

curl --request PUT \
     --url 'https://api.circle.com/v1/w3s/user/pin' \
     --header 'accept: application/json' \
     --header 'content-type: application/json' \
     --header 'authorization: Bearer <API_KEY>' \
     --header 'X-User-Token: <USER_TOKEN>' \
     --data '
{
  "idempotencyKey": "2532e703-d5a6-4927-b914-adf1c7017984"
}
'
{
  "data": {
    "challengeId": "c4d1da72-111e-4d52-bdbf-2e74a2d803d5"
  }
}

4. Reset the PIN in the Sample App

Using the sample application, enter the userToken and secretKey returned from Step 1. Enter the challengeId returned from Step 2. 

You should be ready to execute the reset PIN code workflow via the Circle Programmable Wallet SDK. Once you’ve entered the required fields indicated in Step 3, click Execute to continue. 

The sample application takes you through the authentication and PIN code reset process, which includes the user entering their PIN code to authorize the reset and entering a new PIN code.

5. Check the Challenge Status

Make a request GET /user/challenges/{id} using the challengeId received from Step 2 to retrieve the status of the challenge. Additionally, Circle sends a notification to a subscribed endpoint once the PIN code reset is complete. For a full list of possible statuses, see the Asynchronous States and Statuses guide.

curl --request GET \
     --url 'https://api.circle.com/v1/w3s//user/challenges/{id}' \
     --header 'accept: application/json' \
     --header 'content-type: application/json' \
     --header 'authorization: Bearer <API_KEY>' \
     --header 'X-User-Token: <USER_TOKEN>'
{
  "data": {
    "challenge": {
      "id": "c4d1da72-111e-4d52-bdbf-2e74a2d803d5",
      "correlationIds": [
        "54399e5a-1bf6-4921-9559-10c1115678cd"
      ],
      "status": "COMPLETED",
      "type": "CHANGE_PIN"
    }
  }
}

What’s Next

The user has successfully reset their PIN code! Move on to recover an account guide to complete: