| Error code | Error message | Resolution |
|---|---|---|
155701 | User canceled | No action required. |
155702 | (UI launch failure message varies) | Check the error message for the exact UI launch failure reason. |
155703 | The code you entered is not the same as the first one | Prompt the user to re-enter the confirmation code so it matches the first entry. |
155704 | Your PIN can't have repeating or consecutive numbers | Prompt the user for a PIN without repeating or consecutive numbers. |
155705 | Your hint can't be the same as the answer | Prompt the user for a hint that differs from the answer. |
155706 | Network error | Retry the request. |
155707 | Failed to encrypt data | Retry the request. |
155708 | "Biometrics instead of PIN" is disabled | Enable “Biometrics instead of PIN” via the SDK. |
155709 | The device system doesn't support biometrics | Fall back to PIN authentication. |
155710 | Failed to decrypt biometrics key | Prompt the user to reset biometrics on the device. |
155711 | The user has not enabled biometrics yet | Prompt the user to enable biometrics if the flow requires it. |
155712 | The user refused to enable biometrics | Call the SetBiometricsPin SDK API so the user can enable biometrics. |
155713 | Too many requests. Try again later | Wait 30 minutes before retrying. |
155714 | Too many requests. The biometrics sensor on the device is locked | Prompt the user to unlock biometrics in device settings. |
155715 | The user didn't enable biometrics | Prompt the user to re-allow biometrics in App Settings. Doing so relaunches the app. |
155716 | Unexpected error for biometrics | Retry the request. |
155717 | User secret is missing. Check the input parameters. | Include the user secret in the request. |
155718 | User token format is invalid | Log the user in again to get a valid token, then re-execute the challenge. |
155719 | User token and SDK API execute function do not match. Please ensure that executeWithUserSecret is for users with SSO/Email auth method, and execute is for users with PIN auth method. | Use executeWithUserSecret for the SSO or email auth method, and execute for the PIN auth method. |
155720 | Social login failed | Check the error message from the social provider for details. |
155721 | Login info is missing | Log the user in and re-execute the challenge. |
User-controlled wallet SDK error codes
Error codes surfaced by the user-controlled wallet SDK’s built-in UI.
For error codes returned by the Wallets API, see
Wallets API error codes.
React Native SDK UI customization API
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